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How To Fix "An Error Occurred While Updating The Device Software" On Galaxy Smartphone?

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In the good old days we were able to do anything with our Samsung Galaxy Smartphones, provided you know the tricks. But now a days it's getting harder and harder even for the techies. They are adding new security layers each and everyday that is making our android lives miserable. To name a few, the binary lock, OEM lock, locked bootloaders are getting difficult to break.

When you try to root, install custom ROM or even while trying to install the official firmware you will be getting 1000's of error messages. However it is difficult to cover all the error messages in a single article. So today we are concentrating on the error message, "An error occurred while updating the device software, use the emergency recovery function in the smart switch pc software" only. This error is noticed on Samsung Galaxy Smartphones with Android 10, Android 11 and Android 12 firmware along with One UI.

However if you are looking for other common Samsung Galaxy Smartphone error's please have a look at them below;

So what is the error "An error occurred while updating the device software use the emergency recovery function in the smart switch pc software" and how to fix/resolve it.

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As said already you will be getting this error when you try to root, install custom ROM or even while trying to install the official firmware on your Galaxy Smartphone. This happens when the firmware you installed is corrupted or you have the wrong version installed.

So how to fix the error "An error occurred while updating the device software, use the emergency recovery function in the smart switch pc software"?

There are two methods which will fix this error.

The first method is the official and Samsung recomended method using the "Smart Switch". First lets try it and if it doesn't resolve your issue lets proceed to the unofficial method which will work for sure.

Method-1

This method uses the official Samsung "Smart Switch" PC application.

1. First please download and install the Smart Switch application on your Windows PC from this link and for MAC OS from here.

2. Now open Smart Switch and you will get a page like given below.

smart switch44

If your device is connected you will get the phone model in this screen. If your Galaxy Smartphone is already connected please press the 3 dots on the top right corner and you will get the below dropdown.

smart switch45

3. Now tap on "Emergency Software Recovery". If you are good to go your phone model will be listed in the window's list.

smart switch47

If you are able to see your phone's model there please select it and click "OK" and follow the onscreen steps to resolve the error "An error occurred while updating the device software use the emergency recovery function in the smart switch pc software".

However if you are not able to see your phone model or not able to connect to Smart Switch please continue.

smart switch45

In that case please click on the second option in the above screen which is "Reinstall device driver".

smart switch46

When you get the above window please click "Confirm" to proceed with phone driver installation.

Once the device driver installation is complete and you were able to connect your phone with the "Smart Switch" then please continue from "Step-3" again.

However if you are not able to connect your Galaxy Smartphone to Smart Switch or not able to find your phone model on the "Emergency Software Recovery" list then you will not be able to resolve "An error occurred while updating the device software use the emergency recovery function in the smart switch pc software" using the Samsung's "Smart Switch" application.

In that case please proceed to 2nd the method.

Method-2

In this method we will be using the unofficial application "Frp HiJacker by Hagard".

1. First you need to download the application from this link.

2. Once downloaded please extract the zip archive and you will get an ".exe" file. Double click on it to install.

3. In the second installation window you will be asked to enter password like shown below.

hagard1

Now enter "www.gsmhagard.com" as password and complete the installation.

4. Once done connect your Samsung Galaxy Smartphone with your PC and open the "Frp HiJacker by Hagard" application.

When opened you will get a similar screen like the one shown below.

hagard2

Now if box near "Port" is empty then please click "Scan" button. Once done your phone will be detected by the application.

However if the box is already filled as shown in the above screenshot also you are good to proceed.

5. Now select "SoftBrick Fixer" and click "HIJACK IT!" button.

That's it your Galaxy Smartphone will reboot and the error "An error occurred while updating the device software use the emergency recovery function in the smart switch pc software" will be gone for good.

Please note that this method is compatible on all new Galaxy Smartphones running on Android 10, Android 11 or Android 12 firmware like Samsung Galaxy M12, Samsung Galaxy M42 5G, Samsung Galaxy M32, Samsung Galaxy M21 2021, Samsung Galaxy Z Fold3 5G, Samsung Galaxy A22, Samsung Galaxy A22 5G, Samsung Galaxy A12 Nacho, Samsung Galaxy A52s 5G, Samsung Galaxy A03s, Samsung Galaxy Tab S7 FE, Samsung Galaxy Tab A7 Lite, Samsung Galaxy Z Flip3 5G, Samsung Galaxy F52 5G, Samsung Galaxy F22, Samsung Galaxy S21 5G, Samsung Galaxy S21+ 5G, Samsung Galaxy S21 Ultra 5G, Samsung Galaxy M02s, Samsung Galaxy M02, Samsung Galaxy M62, Samsung Galaxy A02s, Samsung Galaxy A32 5G, Samsung Galaxy A02, Samsung Galaxy A32, Samsung Galaxy A52 5G, Samsung Galaxy A52, Samsung Galaxy A72, Samsung Galaxy Xcover 5, Samsung Galaxy F62, Samsung Galaxy F02s, Samsung Galaxy F12, Samsung Galaxy M10, Samsung Galaxy M20, Samsung Galaxy M30, Samsung Galaxy A10, Samsung Galaxy S10, Samsung Galaxy A30, Samsung Galaxy S10+, Samsung Galaxy S10e, Samsung Galaxy A50, Samsung Galaxy A20, Samsung Galaxy S10 5G, Samsung Galaxy A40, Samsung Galaxy A70, Samsung Galaxy A2 Core, Samsung Galaxy Tab A 8.0 & S Pen (2019), Samsung Galaxy Tab A 10.1 (2019), Samsung Galaxy Tab S5e, Samsung Galaxy View2, Samsung Galaxy A20e, Samsung Galaxy A80, Samsung Galaxy M40, Samsung Galaxy A60, Samsung Galaxy Tab A 8.0 (2019), Samsung Galaxy Xcover 4s, Samsung Galaxy Note10, Samsung Galaxy Note10 5G, Samsung Galaxy Note10+, Samsung Galaxy Note10+ 5G, Samsung Galaxy A10e, Samsung Galaxy Tab S6, Samsung Galaxy M10s, Samsung Galaxy M30s, Samsung Galaxy Fold, Samsung Galaxy Fold 5G, Samsung Galaxy A10s, Samsung Galaxy A50s, Samsung Galaxy A30s, Samsung Galaxy A90 5G, Samsung Galaxy A70s, Samsung Galaxy A20s, Samsung Galaxy Tab Active Pro, Samsung Galaxy A51, Samsung Galaxy S20, Samsung Galaxy S20+, Samsung Galaxy S20 Ultra 5G, Samsung Galaxy S20+ 5G, Samsung Galaxy S20 5G, Samsung Galaxy S20 Ultra/LTE, Samsung Galaxy S20 FE, Samsung Galaxy S20 FE 5G, Samsung Galaxy Note10 Lite, Samsung Galaxy Note20, Samsung Galaxy Note20 5G, Samsung Galaxy Note20 Ultra, Samsung Galaxy Note20 Ultra 5G, , Samsung Galaxy M31, Samsung Galaxy M21, Samsung Galaxy M11, Samsung Galaxy M01, Samsung Galaxy M01s, Samsung Galaxy M01 Core, Samsung Galaxy M31s, Samsung Galaxy M51, Samsung Galaxy M31 Prime, Samsung Galaxy M21s, Samsung Galaxy Z Fold2 5G, Samsung Galaxy A71, Samsung Galaxy A01, Samsung Galaxy A31, Samsung Galaxy A51 5G, Samsung Galaxy A41, Samsung Galaxy A Quantum, Samsung Galaxy A21s, Samsung Galaxy A71 5G, Samsung Galaxy A21, Samsung Galaxy A01 Core, Samsung Galaxy A71 5G UW, Samsung Galaxy A51 5G UW, Samsung Galaxy A42 5G, Samsung Galaxy A12, Samsung Galaxy J2 Core (2020), Samsung Galaxy Tab A 8.4 (2020), Samsung Galaxy Tab S6 Lite, Samsung Galaxy Tab S7, Samsung Galaxy Tab S7+, Samsung Galaxy Tab A7 10.4 (2020), Samsung Galaxy Tab Active3, Samsung Galaxy Xcover Pro, Samsung Galaxy Xcover FieldPro, Samsung Galaxy Z Flip, Samsung Galaxy Z Flip 5G, Samsung Galaxy F41 etc.

Normal queries for this tutorial

  • How to fix the error message "An error occurred while updating the device software use the emergency recovery function in the smart switch pc software"?
  • How to resolve the error "An error occurred while updating the device software use the emergency recovery function in the smart switch pc software"?
  • How to resolve the error "An error occurred while updating the device software" on a Galaxy Smartphone

If you have faced any issues while trying to fix the error "An error occurred while updating the device software use the emergency recovery function in the smart switch pc software" on your Samsung Galaxy Smartphone, please feel free to post it in the comment section below, don't worry I will help you as fast as I can.

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